Help!
Have a question about a product, an order, or anything else? Fill out the form below, and I'll get back to you within 1–2 business days.
Returns
Els Paxton creates digital products designed to save time and solve real problems. Because these products are delivered immediately after purchase, returns aren't available once a file has been downloaded.
If something isn't right, Els Paxton will make every reasonable effort to fix the issue. Please get in touch if:
The wrong product was delivered.
A file is missing, corrupted, or won't open.
A technical issue prevents the product from working as intended.
When possible, Els Paxton will provide replacement files, updates, or troubleshooting assistance. If a problem can't be resolved, a refund may be issued at Els Paxton's discretion.
Purchased the wrong product or made a mistake during checkout? Reach out.
Every request receives individual consideration, although refunds can't be guaranteed.
Need Assistance? Questions before purchasing are always welcome.
If there's a problem after your purchase, please include:
The product name
A brief description of the issue
I will respond as quickly as possible and work toward a fair resolution.
Thank you for supporting this small business!
Privacy
Effective Date: July 17, 2026
At Els Paxton, privacy matters. This policy explains what information the company collects, how it is used, and the choices customers have regarding their information.
Information Collected
Depending on how the website is used, Els Paxton may collect:
Contact information, such as your name, email address, and the information you choose to include in your message when you use the Contact page.
Order information needed to process purchases and deliver digital products.
Basic website usage information, such as pages visited, browser type, device information, and general location.
Information you voluntarily provide through emails or customer support requests.
Els Paxton collects only the information needed to operate the business and provide its products and services.
How Information Is Used
Information may be used to:
Process purchases and deliver digital products.
Respond to questions and provide customer support.
Improve products, the website, and the customer experience.
Measure website performance and marketing effectiveness.
Detect fraud, protect the security of the website, and comply with legal obligations.
Els Paxton does not sell or rent your personal information. Personal information is shared only with trusted service providers when necessary to operate the business and provide products or services.
Payments
Payments are securely processed by Lemon Squeezy. Els Paxton does not collect or store your payment card information. Payment information is handled according to Lemon Squeezy's privacy and security practices.
Cookies and Analytics
This website uses cookies and similar technologies to understand how visitors use the site and to improve the customer experience.
Els Paxton may use:
Google Analytics to measure website traffic and understand how visitors use the site.
Google Ads to measure advertising performance and conversions.
Microsoft Clarity to better understand how visitors interact with the website through anonymous usage data, such as heatmaps and session recordings.
These services may collect information such as pages visited, browser type, device information, approximate location, and interactions with the website. This information helps improve the website and measure the effectiveness of marketing efforts.
You can control or disable cookies through your browser settings, although some features of the website may not function as intended.
Third-Party Services
Els Paxton relies on trusted third-party providers to operate the business. These providers may process information only as needed to provide their services.
Current providers may include:
Lemon Squeezy for payment processing and digital product delivery.
Google Analytics for website analytics.
Google Workspace for securely storing and managing customer inquiries submitted through the Contact page.
Google Ads for advertising measurement.
Microsoft Clarity for website usability analytics.
Each provider maintains its own privacy policy and is responsible for the information it collects through its services.
Data Security
Els Paxton uses reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Data Retention
Els Paxton keeps personal information only as long as reasonably necessary to provide products and services, respond to customer inquiries, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on where you live, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where permitted by law.
Object to or limit certain processing activities.
To exercise these rights, please contact Els Paxton using the Contact page on this website.
Children's Privacy
This website is not intended for children under the age of 13, and Els Paxton does not knowingly collect personal information from children.
Changes to This Policy
This Privacy Policy may be updated from time to time. The current version will always be posted on this page with the effective date shown above.
Contact
If you have questions about this Privacy Policy, please use the Contact page on this website.
Terms & Disclaimers
Els Paxton products come with these Terms & Disclaimers:
TERMS OF USE - SINGLE USER LICENSE. BY PURCHASING THIS PRODUCT, YOU AGREE TO THE FOLLOWING:
Single-User License: Your purchase grants you one (1) non-transferable license for personal use only.
No Redistribution: You may not share, sell, resell, give away, or distribute the actual file, or any modified version of it, to any third party.
No "Tool" Reselling: You may not use the logic, formulas, or unique design of this spreadsheet to create a competing product for sale.
Usage: You are welcome to save multiple copies of the file for your own personal use (e.g., a "2025 Tracker" and a "2026 Tracker").
Copyright: The design, formulas, and intellectual property within this spreadsheet remain the sole property of Els Paxton LLC.
DISCLAIMER & LIMITATION OF LIABILITY: This spreadsheet tool is provided by Els Paxton LLC for informational and organizational purposes only. While every effort is made to ensure accuracy, Els Paxton LLC does not guarantee the results obtained from using this tool.
Not Professional Advice: This tool does not constitute financial, legal, tax, or accounting advice.
User Responsibility: The user is solely responsible for the accuracy of data entered and for verifying all final calculations.
No Warranty: This product is provided "as is" without any warranties. In no event shall Els Paxton LLC be liable for any damages (including, without limitation, loss of data or profit) arising out of the use or inability to use this tool.