Returns & Refunds
Els Paxton creates digital products designed to save time and solve real problems. Because these products are delivered immediately after purchase, returns aren't available once a file has been downloaded.
If something isn't right, Els Paxton will make every reasonable effort to fix the issue. Please get in touch if:
The wrong product was delivered.
A file is missing, corrupted, or won't open.
A technical issue prevents the product from working as intended.
When possible, Els Paxton will provide replacement files, updates, or troubleshooting assistance. If a problem can't be resolved, a refund may be issued at Els Paxton's discretion.
Purchased the wrong product or made a mistake during checkout? Reach out.
Every request receives individual consideration, although refunds can't be guaranteed.
Need Assistance? Questions before purchasing are always welcome.
If there's a problem after your purchase, please include:
The product name
A brief description of the issue
I will respond as quickly as possible and work toward a fair resolution.
Thank you for supporting this small business!